Overview/Key Facts
| Fact | Details |
|---|---|
| Brand | LuckyBoom |
| Theme | Playful cosmic theme with cheerful green star mascot aiming for an endless gaming universe |
| Games | 6,500+ games from 60+ software providers including slots, live casino and jackpot games |
| Launch | Set to launch soon |
| Welcome package | Up to 200% across the first three deposits plus 200 free spins |
| Wagering | 35x on bonus, 40x on free spins |
| Min deposit for bonus | €20 |
| Licence | No clear licensing information published at launch; players advised to verify themselves |
Ongoing Promotions
Mobile Experience
There is no separate LuckyBoom app for Android or iOS yet. The mobile website offers full functionality and is responsive and optimised for all common devices.
Platforms include fully optimised mobile browser for smartphones and tablets as well as full desktop browser with all features, games and account management.
KYC/Verification Steps
- Proof of identity: Passport, ID card or driving licence required for identity verification
- Proof of address: Bank statement or utility bill no older than 3 months
- Proof of payment: Photo of payment card or e-wallet screenshot to verify the payment method used
KYC is required upon withdrawal requests and account verification, managed via email to support@luckyboom.com or via the account section. Processing times are not yet known before launch.
Login/Account Access
Login uses email and password. Forgot password is available by clicking "Forgot password?" on the login page and entering your email address to receive a reset link.
Two-factor authentication is not yet available at launch. Automatic logout after inactivity is enabled for session security.
Account access includes overview of cashier, active bonuses and play history in the dashboard, manage deposits and withdrawals in the cashier, and view and activate active bonus offers in the bonus section.
24/7 support via live chat and email is available for login issues.
Payment Methods
| Method | Min Deposit | Max Deposit | Deposit Time | Withdraw Time | Fee |
|---|---|---|---|---|---|
| iDEAL | €10 | €2,000 | Instant | Not available | None |
| Visa | €10 | €2,000 | Instant | TBD | None |
| MasterCard | €10 | €2,000 | Instant | TBD | None |
| Bank transfer | €10 | €5,000 | 1–3 business days | TBD | None |
| Skrill | €10 | €5,000 | Instant | TBD | None |
| Neteller | €10 | €5,000 | Instant | TBD | None |
| Paysafecard | €10 | €1,000 | Instant | Not available | None |
| Bitcoin (BTC) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| Ethereum (ETH) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| USDT | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| Litecoin (LTC) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
Loyalty/VIP Program
LuckyBoom Rewards is an automatic assignment to 5 tiers based on play activity. Stardust is earned through deposits (5%) and wagering (1%) and can be redeemed in the shop for bonuses, free spins and cashback.
Tiers: Nova (level 1, automatic upon registration, 5% daily cashback, standard withdrawal limit, live chat support); Comet (level 2, 7% daily cashback, increased withdrawal limit, personalized offers); Meteor (level 3, 10% daily cashback, increased withdrawal limit, personal account manager); Supernova (level 4, 12% daily cashback, high withdrawal limit, exclusive promotions and faster payouts); Galaxy (level 5, invitation only, 15% daily cashback, unlimited withdrawal limit, VIP manager, exclusive events and highest limits).
Registration Steps
- Bonus selection: Choose a welcome bonus or continue without one; promo code optional
- Location & currency: Select country and preferred currency
- Account details: Enter email address and secure password
- Confirmation: Accept terms and confirm age (18+)
Bonuses & Promotions
| Title | Amount | Min Deposit | Wagering | Games |
|---|---|---|---|---|
| Welcome Package | Up to 200% across the first 3 deposits + 200 Free Spins | €20 | 35x bonus, 40x free spins | Slots |
| Weekend Reload | 50% up to €200 | €20 | 30x | Slots |
| Daily Cashback | Up to 10% cashback, max. €200 | N/A | 1x | All games |
LuckyBoom is launching soon with a generous welcome package, daily cashback, and a star-themed rewards program where players collect Stardust and redeem it for bonuses and free spins.
Customer Support Channels
Live chat in Dutch and more languages available 24/7 as the fastest way to get general questions answered. Email to support@luckyboom.com suited for detailed questions, also 24/7. Help centre / FAQ covers bonuses, payments, technical issues, account and verification in Dutch and is always available. Response time for live chat is usually instant.
Security & License
All data transfer is secured with SSL/TLS encryption. Certified random number generators from the game providers are used with games from 60+ audited software providers and demo mode available.
Password protection and KYC verification protect the player account. Privacy policy is available on the website at launch with personal data processed in accordance with applicable privacy law.
The brand has not yet launched — no public licence information is available yet. Operator, registered location and licence details are TBD.
Responsible Gambling
Tools include self-exclusion via email to support@luckyboom.com, deposit limits and links to support organisations. Self-service options are available. Minimum age is 18 with age confirmation at registration and KYC verification. Helpline: Loket Kansspel 0900 - 20 23 202. Support sites: Loket Kansspel at https://www.loketkansspel.nl, Kansspelautoriteit (KSA) at https://www.kansspelautoriteit.nl, Jellinek Preventie at https://www.jellinek.nl, GamCare at https://www.gamcare.org.uk, Gambling Therapy at https://www.gamblingtherapy.org.